PUBLIC NOTICE - Closure of the Highland Beach Community Post Office

THE PUBLIC IS HEREBY NOTIFIED that the Town of Highland Beach will close the Highland Beach Community Post Office, effective May 15^th, 2024. This decision comes as a result of the United States Postal Service's (USPS) recent determination to discontinue the acceptance of credit cards for payment of services.

As credit card payments constitute 90% of all transactions at our post office, the USPS’s recent decision to discontinue the acceptance of credit cards has presented significant and insurmountable challenges. The conditions imposed by the USPS to use our own credit card machine are unmanageable and highly inefficient, and the USPS is not willing to listen to alternatives. As such, the USPS's decision has led to the closure of our Community Post Office.

While we understand that this decision may inconvenience residents, it is necessary to avoid operational difficulties and financial strain. Additionally, this decision will result in significant cost savings of over $150,000 per year for the Town and will free up much-needed daytime parking spaces.

May 15^th also marks the retirement of our beloved Postal Clerk, Valerie Jacoby Jones, after 24 years of dedicated service to the Town. We will deeply miss her presence and wish her the very best in all her future endeavors. 

Despite the closure of our local post office, the Town will continue to provide a USPS blue drop box for mail drop-off. We understand the inconvenience this closure may cause and want to assure you that several nearby post offices are available for resident use. You can find the list of local post offices at https://tools.usps.com/find-location.htm. 

While we wish we didn't have to take this step, we feel that the USPS's decisions have left us with no alternative. We appreciate your understanding and support during this transition period.